


Objective benchmark comparing Recall.ai, Meeting BaaS, Nylas, and Skribby across Google Meet, Microsoft Teams, and Zoom. Measured join speed, reliability, diarization and transcription accuracy, transcript and video delivercy latency, and recording quality. Tested for feature parity.
Overall Performance | Meeting BaaS | Nylas | Skribby | |
Reliability | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Transcription Diarization Quality | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Recording Quality | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Recording Availability Speed | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Transcription Availability Speed | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Meeting Bot Join Speed | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Integration and Feature Support | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Privacy and Security | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Developer Experience | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Price | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Across the metrics tested in this benchmark, Recall.ai ranked highest overall among meeting bot APIs evaluated. In controlled tests across Zoom, Google Meet, and Microsoft Teams, Recall.ai consistently demonstrated stronger reliability, recording quality, diarization and transcription accuracy, returned transcripts and recordings faster, and logged faster join times than the alternatives tested.
All providers were tested under identical meeting conditions to ensure a fair comparison. Each provider was tested using the same meeting instances across Zoom, Google Meet, and Microsoft Teams. Baseline testing included 100 meetings per provider per platform.
Join times, leave events, failures, artifact delivery, and readiness latency were logged programmatically for each meeting run. No vendors were allowed to submit recordings or selectively choose test cases.
This benchmark reflects observed results from controlled meeting runs, not vendor-provided examples.
Recall.ai also supports Webex, GoTo, Slack Huddles, etc. Those platforms were excluded from head-to-head testing because competitors do not support them.


Reliability measures whether a meeting bot can successfully join meetings, remain connected, and produce complete artifacts. We track join failures, bot detection by the platform, post-join dropouts, and whether recordings and transcripts are ultimately delivered.

Recall.ai had the highest overall successful session rate, with fewer bot detections, join failures, dropouts, and missing artifacts.
Ad hoc meeting reliability measures how reliably a bot can join and remain in meetings when the join request is issued immediately, rather than scheduled ahead of time. This reflects production workflows where bots are triggered dynamically from a meeting link or event.
We measure the full lifecycle of the join attempt across Zoom, Google Meet, and Microsoft Teams, including bot detection (when the platform blocks the bot), join failures, bot dropouts after joining, and successful joins. A successful run requires the bot to both join and remain in the meeting for the duration of the meeting.

Recall.ai achieved the highest successful session rate, with zero bot detections and dropouts and fewer join failures across platforms.
Recording reliability measures whether a complete recording (audio/video) is successfully produced after the meeting ends.
Failures include missing recordings, incomplete recordings, or recordings that end prematurely due to bot disconnects.

Recall.ai delivered the highest number of completed recordings across the video conferencing platforms. Success rates only include sessions the bot joined. Ties are broken by total joined sessions.
Transcript reliability measures whether a transcript becomes available after the meeting ends (for sessions where the bot joined).
Failures occur when transcripts are missing, either because the transcript was never delivered or because the bot joined but never generated a transcript.

Recall.ai delivered the highest number of completed transcripts across the video conferencing platforms. Success rates only include sessions the bot joined. Ties are broken by total joined sessions.
Quality measures the integrity and usability of transcripts and recordings produced by each meeting bot provider. This includes recording stability (audio and video), visual cleanliness of recordings, transcript error rates, and the accuracy of speaker attribution in transcripts.
We evaluate how often recording issues occur during meetings, including audio or video cutting out, distorted audio, missing segments, visual glitches, and the video view jumping or rearranging during the recording. We also measure transcript and diarization accuracy to determine how accurate transcripts are and how reliably transcripts attribute speech to the correct participant.
These metrics reflect how usable meeting artifacts are for downstream applications.

Recall.ai demonstrates the highest overall quality across both recording and transcription. Recordings show no observable visual or audio degradation, with no intrusive UI elements such as popups. Recall.ai also leads in speaker diarization and achieves the lowest transcription error rate, with no catastrophic failures such as missing segments or nonsensical output.
Transcription quality is measured using word error rate (WER), which quantifies how closely a transcript matches the ground truth. WER is calculated as the number of substitutions, insertions, and deletions needed to align the transcript with the reference, normalized by the total number of reference words. Lower WER indicates higher accuracy. In this analysis all providers were evaluated using their default transcription providers.

Recall.ai achieved the lowest word error rate across all platforms. It also outperformed other meeting bot API providers when using the same transcription provider, indicating Recall.ai's performance advantage extends beyond transcription provider differences.


Diarization accuracy measures how correctly transcripts attribute speech to the correct participant.
Errors typically appear as speech assigned to the wrong speaker, incorrect speaker counts, or misattribution during overlapping speech.
The figure below shows speaker timelines from each provider alongside the ground truth for the same meeting. Providers differ in both segmentation and labeling: some assign participant names, while others use generic speaker IDs (e.g., “Speaker 1”). This example shows how you can compare different provider-generated speaker timelines for the same meeting.

Recall.ai achieved the highest speaker attribution accuracy across tested platforms.


We measure diarization accuracy by comparing each provider’s speaker-labeled timeline to a ground-truth speaker timeline using time overlap in seconds. From there correctly attributed time is defined as the intersection between the two after mapping speaker IDs by maximum overlap. We report accuracy based on correctly attributed time over provider-labeled and ground-truth speaking time respectively. Results are aggregated using talk-time weighting and credit only correctly matched portions during overlapping speech.
In the box plots the line in the middle is the typical value (median). The box represents the middle half of results. The whiskers show the typical range outside the box. Higher is better for diarization accuracy.
Audio quality measures how consistently a provider captures clear and complete audio throughout a meeting. We track issues such as audio dropouts, clipping, and missing segments, which can make recordings difficult or impossible to use for transcription, analytics, or playback.
This metric is reported as the percentage of recorded videos classified as clear audio versus degraded audio for each provider across platforms. The ideal outcome is 100% clear audio and 0% degraded audio.

Recall.ai delivered the most stable recordings with no degraded or dropped audio.
Recording quality evaluates the integrity and stability of audio and video artifacts produced by each provider. We measure issues such as audio dropouts, clipping, missing segments, resolution instability, and encoding efficiency.

Recall.ai delivered the most stable and professional video recordings. In all of the videos evaluated Recall.ai showed no video quality issues.
Speed measures how long it takes for artifacts to become available after a meeting ends and how quickly meeting bots join meetings.
We evaluate artifact processing time and join latency across providers and platforms. Faster joins reduce the risk of missing early meeting content, while faster artifact availability allows downstream systems to process recordings and transcripts sooner.
These metrics are especially important for real-time and near-real-time workflows built on meeting data APIs.

Recall.ai has lowest transcript and recording delivery latency as well as meeting bot join latency.
Recording availability speed measures how long it takes after a meeting ends for audio or video recordings to become available through the API.
Both median transcript delivery latency and transcript delivery latency distribution are tracked.

Recall.ai delivered faster and more consistent recording readiness times across providers.
Lower latency and a smaller interquartile range, or middle 50%, are better. Smaller middle 50% indicates a more consistent result.
Transcript availability speed measures how long it takes after a meeting ends for the final transcript to become available.
Both median transcript delivery latency and transcript delivery latency distribution are tracked.

Recall.ai produced transcripts faster and with more consistent readiness times.
Lower latency and a smaller interquartile range, or middle 50%, are better. Smaller middle 50% indicates a more consistent result.
Ad hoc join time distribution measures how quickly bots join meetings when the join request is issued immediately.
We analyze median join times and as well as join time distribution across providers and platforms.

Recall.ai consistently joined meetings faster and with less variability than competing providers.
Lower latency and a smaller interquartile range, or middle 50%, are better. Smaller middle 50% indicates a more consistent result.
Integration and feature support measures which platforms, APIs, and meeting capabilities are supported by each provider.
This includes video conferencing platform support, recording options, transcript capabilities, webhooks, realtime streaming, bot controls, and other developer-facing features.

Recall.ai supports the broadest set of platforms and meeting bot capabilities.
Platform Coverage & Integrations | Meeting BaaS | Nylas | Skribby | |
Supports multiple data-capture form factors Captures meetings via bot API, desktop SDK, or other capture modes. | MeetingBaas Nylas Skribby Meeting bot API and Desktop Recording SDK | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Integrates with multiple video-conferencing platforms Works across Zoom, Google Meet, Teams, Webex, GoTo, and more. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Only Zoom, Google Meet, Microsoft Teams | MeetingBaas Nylas Skribby Only Zoom, Google Meet, Microsoft Teams | MeetingBaas Nylas Skribby Only Zoom, Google Meet, Microsoft Teams |
Handles signed-in bot workflows Allows bots to authenticate and join meetings as signed-in users. | MeetingBaas Nylas Skribby Bots able to sign in on Zoom, Microsoft Teams, Google Meet, and Slack Huddles | MeetingBaas Nylas Skribby Bots able to sign in on Zoom | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Bots able to sign in on Zoom, Microsoft Teams, and Google Meet |
Supports breakout rooms | MeetingBaas Nylas Skribby Supported for Zoom | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Provides free calendar integration Connects to user calendars for read-only scheduling data. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Paid | MeetingBaas Nylas Skribby |
Provides calendar write access | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Allows for customizable bot avatar Lets teams define the bot’s avatar, logo, or video identity. | MeetingBaas Nylas Skribby Full control over name, logo, avatar image, or video | MeetingBaas Nylas Skribby Full control over name, logo, and avatar image | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Full control over name, logo, and avatar image |
Supports sending custom consent message Delivers configurable consent prompts via chat, bot speaking, etc. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Prewritten, non-configurable; delivered with significant delay | MeetingBaas Nylas Skribby |
Provides robust documentation Provides clear, accurate, thorough and consistent developer documentation. | MeetingBaas Nylas Skribby Easy-to-follow, consistent documentation with sample repos and demo videos | MeetingBaas Nylas Skribby Documentation inconsistent with actual behavior; search functionality doesn't work | MeetingBaas Nylas Skribby Documentation inconsistent with actual API behavior | MeetingBaas Nylas Skribby |
Recording & Transcription | Meeting BaaS | Nylas | Skribby | |
Produces a video recording Produces a video recording (single merged track). | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Video at additional cost |
Produces an audio recording Produces an audio recording (single merged track). | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Provides speaker-separated video streams Produces individual video recordings for each meeting participant. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Provides speaker-separated audio streams Produces individual audio recordings for each meeting participant. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Supports 100% perfect diarization Captures each speaker on their own track with no loss during overlap. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Identifies speakers accurately Associates speech with the correct participant names and emails | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Produces clean video output Generates video without UI of the meeting platform. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Video shows meeting platform UI, modals, and popups | MeetingBaas Nylas Skribby Video shows meeting platform UI, modals, and popups | MeetingBaas Nylas Skribby Video shows meeting platform UI, modals, and popups |
Generates post-meeting transcription Creates transcripts after meetings. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Streams real-time transcription Provides live transcription during the meeting. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Enables flexible transcription method and provider choice Allows teams to select from multiple transcription engines. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Transcribe pre-recorded audio Allows users to upload and transcribe existing audio files | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Real-Time Capabilities & Interactivity | Meeting BaaS | Nylas | Skribby | |
Streams real-time audio Delivers audio in real time via WebSockets or webhooks. | MeetingBaas Nylas Skribby WebSocket, webhook, and RTMP | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Provided at additional cost |
Streams real-time video Delivers video in real time via WebSockets, webhooks, or RTMP | MeetingBaas Nylas Skribby WebSocket, webhook, and RTMP | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Delivers real-time participant events Streams event signals such as join, leave, mute, unmute, and other events. | MeetingBaas Nylas Skribby WebSocket, webhook, and RTMP | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Delivers real-time chat messages Streams chat messages as they occur in the meeting. | MeetingBaas Nylas Skribby WebSocket, webhook, and RTMP | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Enables interactive agents Allows bots to speak, display media, send chat messages, and respond dynamically in meetings. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Reliability & Bot Behavior | Meeting BaaS | Nylas | Skribby | |
Ensures platform reliability Joins meetings consistently across supported platforms. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Connection failures on Zoom | MeetingBaas Nylas Skribby Connection failures on Zoom | MeetingBaas Nylas Skribby Connection failures on Google Meet |
Enables auto-leave Lets bots exit calls automatically based on developer logic. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Allows for pausing and resuming recording Enables temporary stopping and restarting of recording. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Dedupes bots Prevents accidental bot duplication from rapid or repeated requests. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Detects other bots Recognizes bot participants through behavioral and event cues. | MeetingBaas Nylas Skribby Detects other bots based on user names, events, and silence | MeetingBaas Nylas Skribby Detects other bots based on participant silence | MeetingBaas Nylas Skribby Detects other bots based on participant silence | MeetingBaas Nylas Skribby Detects other bots based on participant silence |
Enables configurable waiting room timeout Allows developers to set how long a bot waits in the lobby. | MeetingBaas Nylas Skribby Custom control of bot waiting times | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Unconfigurable. All bots wait 10 minutes after being sent | MeetingBaas Nylas Skribby |
Supports configurable leave-call timeout Lets teams specify how long bots remain in silent or empty calls. | MeetingBaas Nylas Skribby Only leaves when instructed, no humans are left in the call, or call ends | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Exits automatically after ~5 minutes of silence, even when participants remain in the call | MeetingBaas Nylas Skribby |
Joins meetings immediately Connects bots to meetings in under ten seconds. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Average 45 seconds on Google Meet, Zoom, and Microsoft Teams | MeetingBaas Nylas Skribby Average 45 seconds on Google Meet, Zoom, and Microsoft Teams | MeetingBaas Nylas Skribby Average 45 seconds on Google Meet, Zoom, and Microsoft Teams |
Data Delivery & Observability | Meeting BaaS | Nylas | Skribby | |
Supports flexible data delivery Provides data through REST API, webhooks, or WebSockets. | MeetingBaas Nylas Skribby Also supports RTMP | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Exposes participant event data Captures participant events events logged after the meeting has ended. | MeetingBaas Nylas Skribby Track join, leave, mute, unmute, and screen share events | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Delivers logs Exposes logs and debug information for troubleshooting. | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Offers configurable data retention Gives teams control over data-retention duration. | MeetingBaas Nylas Skribby Infinite, custom, or zero data retention | MeetingBaas Nylas Skribby Retention based on plan tier and is not configurable. Varies from 3 days to 30 days | MeetingBaas Nylas Skribby 14 days fixed retention | MeetingBaas Nylas Skribby Options are either 7 days or 1 year |
Breakout room support measures whether bots can detect, enter, and record breakout rooms during a meeting. Recall.ai is the only meeting bot API with breakout support for any video conferencing platform.
Privacy and security evaluates security controls and compliance certifications provided by each vendor. This includes standards such as SOC 2, GDPR, HIPAA, SSO/SAML support, and data governance controls like retention policies and region restrictions.

Recall.ai consistently joined meetings faster and with less variability than competing providers.
Qualification | Meeting BaaS | Nylas | Skribby | |
HIPAA | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
SOC2 Type2 | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
GDPR | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
ISO 27001:2022 | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
CCPA | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
SSO Support | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Configurable Data Retention | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby 7 days or 1 year |
Multi-Region Support | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Only Europe and US | MeetingBaas Nylas Skribby Only European regions |
Developer experience measures how easy it is for teams to integrate, operate, and debug a meeting bot API in production.
We evaluate developer tooling and integration capabilities including webhook event coverage, logging and observability features, documentation and sample applications, and flexibility in configuring transcription workflows.

Recall.ai provides the most complete developer tooling, including the largest set of webhook events, built-in bot session logs, AI-assisted debugging tools, and flexible transcription configuration.
Qualification | Meeting BaaS | Nylas | Skribby | |
Debug Logs | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby No organized logs per bot or recording | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby No organized logs per bot or recording |
Ask-AI Tool | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Docs | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby Search feature not functional | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Sample Apps | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby | MeetingBaas Nylas Skribby |
Webhook Events | 18 | 03 | 05 | 01 |
Price compares the list price for meeting bot usage across providers.In practice, teams typically optimize for reliability, artifact quality, and platform support rather than small pricing differences.

Skribby offers the lowest list price.
Meeting BaaS | Nylas | Skribby | |
MeetingBaas Nylas Skribby 0.50* | MeetingBaas Nylas Skribby 0.50*† | MeetingBaas Nylas Skribby 0.70* | MeetingBaas Nylas Skribby 0.45* |
* list pricing for no commitment as for March 2026, this doesn’t include at scale pricing † additional fees to unlock this pricing, ungate scale, and stream data |
All results are based on controlled meeting runs with identical meeting conditions across providers.
Recall.ai’s Meeting Bot API competitors are primarily Meeting BaaS, Nylas, and Skribby. There are no existing competitors to Recall.ai’s Desktop Recording SDK.
Recall.ai offers the most reliable meeting bot API across all video conferencing platforms. Testing each meeting bot provider across over one hundred meetings per video conferencing platform showed Recall.ai to be the most reliable, stable, and highest quality provider.
In ad hoc meetings, Recall.ai’s meeting bots were the fastest to join. Recall.ai’s bots also joined scheduled meetings on time, but not early, ensuring coverage without unnecessary cost.
Recall.ai has the best speaker diarization. In tests with both overlapping and single-speaker audio, Recall.ai performed over 10 percentage points better compared to the next closest competitor.
Recall.ai produces the highest quality recordings. In testing, its audio and video showed no degradation. Meeting BaaS, Nylas, and Skribby delivered cluttered videos with UI elements and popups, while Recall.ai had no such issues.
Recall.ai produces the highest quality transcripts. In testing, calls to Recall.ai's word error rate was more than 20 percentage points lower than the next best meeting transcription API.
Recall.ai is the best Google Meet meeting bot API provider. Recall.ai joined meetings quickly, avoided dropouts and bot detection, and produced consistently clean recordings and transcripts. Skribby was the least reliable, with many bots detected and excluded from the meeting.
Recall.ai was also the top Microsoft Teams meeting bot API provider in testing. While Skribby was the runner-up, it performed worse in quality testing. Skribby's transcripts showed more than 20 percentage points higher word error rates, diarization accuracy was more than 10 percentage points lower than Recall.ai, and recordings were riddled with popups, making it a less professional option for video.
Recall.ai is the best provider for Zoom recording and transcription. It successfully joined meetings 100% of the time, delivered clean recordings and transcripts, and achieved the highest speaker diarization accuracy, with over a 10 percentage point lead over competitors.
Recall.ai is the only provider that supports breakout rooms.
Recall.ai supports more video conferencing platforms than any other provider including Google Meet, Microsoft Teams, Zoom, Webex, and more. If you also need Slack support, check out the Desktop Recording SDK.
Recall.ai is priced similarly to Meeting BaaS and lower than Nylas. When Skribby is configured to record video and share real-time audio, the price difference is $0.05. However, Skribby cannot be configured to add functionality like real-time video, does not have support for bot interactivity, calendar integrations, and does not have robust docs or support engineers, all of which Recall.ai provides at no additional cost. Recall.ai offers volume discounts and includes more functionality without extra fees, making it the best value for most users.
Meeting bot APIs were tested across hundreds of meetings to test quality, latency, reliability, and stability. Additionally, engineers feature tested each meeting bot API to fairly assess functionality.
Recall.ai is the best all-in-one meeting bot API. It supports the most video conferencing platforms and features, provides high reliability and stability, and offers the best developer experience through live engineering support and robust documentation.
Recall.ai enables faster time to market than other providers through simple implementation and built-in edge case handling. It is used by companies of all sizes, from single-person startups to large enterprises, and is the only provider to support deployments across US, EU, and APAC regions. Unlike most other meeting bot API providers, Recall.ai also meets key security and compliance standards, including ISO 27001, SOC 2 Type II, and GDPR.