Recall.ai vs MeetingBaas

Talk to the Recall.ai team

Try Recall.ai

Trusted to record millions of hours per year

Platform Coverage & Integrations

Recording & Transcription

Real-Time Capabilities & Interactivity

Reliability & Bot Behavior

Data Delivery & Observability

Platform Coverage & Integrations		MeetingBaas
Supports multiple data capture form factors Captures meetings via bot API, desktop SDK, or other capture modes.	Captures meetings via bot API, desktop SDK, or other capture modes.	Meeting bot only
Integrates with multiple video conferencing platforms Works across Zoom, Google Meet, Teams, Webex, Slack, GoTo, and more.		Only Zoom, Google Meet, Microsoft Teams
Handles signed-in bot workflows Allows bots to authenticate and join meetings as signed-in users.	Bots able to sign in on Zoom, Microsoft Teams, Google Meet, and Slack Huddles	Only supports signed-in bots on Zoom, not Google Meet or Microsoft Teams
Supports breakout rooms Enables bots to record breakout rooms.	Supported for Microsoft Teams and Zoom
Provides free calendar integration Connects to user calendars for read-only scheduling data.
Provides robust documentation Provides clear, accurate, thorough and consistent developer documentation.	Easy-to-follow, consistent documentation with sample repos and demo videos	Documentation is very difficult to search
Allows for customizable bot name and avatar Lets teams define the bot’s name, avatar, logo, or video identity.	Full control over name, logo, avatar, or video

Recording & Transcription		MeetingBaas
Produces a video recording Produces a video recording (single merged track).
Produces an audio recording Produces an audio recording (single merged track).
Provides speaker-separated audio streams Produces individual audio recordings for each meeting participant.
Provides speaker-separated video streams Produces individual video recordings for each meeting participant.
Supports 100% perfect diarization Captures each speaker on their own track with no loss during overlap.
Identifies speakers accurately Associates speech with the correct participant names and emails		Can confuse one speaker as multiple speakers.
Produces clean video output Generates video without UI of the meeting platform.
Generates post-meeting transcription Creates transcripts after meetings.
Enables flexible transcription method and provider choice Allows teams to select from multiple transcription engines.	Use built-in Recall Transcription, other supported providers, scrape captions, or transcribe using your own models	Only supports Gladia
Streams real-time transcription Provides live transcription during the meeting.
Handles multiple languages Transcribes meetings in a variety of languages.

Real-Time Capabilities & Interactivity		MeetingBaas
Summarizes meetings Generates high-level meeting summaries programmatically.	Developers can pass data to any LLM of your choosing
Extracts action items Programmatically produces action-item lists based on meeting content	Developers can pass data to any LLM of your choosing
Streams real-time audio Delivers audio in real time via WebSockets or webhooks.	WebSocket and webhook
Streams real-time video Delivers video in real time via WebSockets, webhooks, or RTMP.	WebSocket, webhook, and RTMP
Delivers real-time participant events Streams event signals such as join, leave, mute, unmute, and other events.
Delivers real-time chat messages Streams chat messages as they occur in the meeting.
Enables interactive agents Allows bots to speak, display media, send chat messages, and respond dynamically in meetings.	Meeting bot form factor supports AI Agents

Reliability & Bot Behavior		MeetingBaas
Allows for pausing and resuming recording Enables temporary stopping and restarting of recording.
Detects other bots Recognizes bot participants through behavioral and event cues.	Detects other bots based on user names, events, and silence	Detects other bots based on participant silence
Joins meetings immediately Connects bots to meetings in under ten seconds.

Data Delivery & Observability		MeetingBaas
Supports flexible data delivery Provides data through REST API, webhooks, or WebSockets.		Yes, but no RTMP support
Delivers logs Exposes logs and debug information for troubleshooting.	Also supports WebSockets and RTMP
Offers configurable data retention Gives teams control over data-retention duration.	Infinite, custom, or zero data retention	Data retention depends on subscription plan

Why startups and enterprises choose Recall.ai

“Integrating with Recall.ai was seamless. Recall.ai Transcription gave us accurate transcripts immediately and reliably. Because they support more transcription providers than any other platform, we also had the flexibility to figure out which provider worked for our needs.
‍
- Raunak Surana, 7thgear

Soumyarka Mondal

CTO, Sybill

”We literally were able to get an extra $50k MRR in a single month by going with Recall, versus us having to hire three new developers, train them, onboard them and use them to build these integrations out.

Sophia Holt

“Perfect diarization across video conferencing platforms allows us to deliver accurate, speaker-labeled transcripts to our customers. That same attention to product quality carries through to the Recall team. They’ve been a true partner, proactive and supportive, always bringing thoughtful ideas and helping our plans come to life."
‍

“We love working with Recall because they are focused on the infrastructure so that we can focus on what we're good at - solving meeting productivity for companies everywhere."
‍
- Aydin Mirzaee, CEO at Fellow

“With Recall.ai, we integrated quickly and seamlessly with the meeting platforms and had no post-deployment issues, which was incredible given our experience prior to Recall.ai."

Derek Knudsen

CDO and Head of Engineering at Revenue.io

How Recall.ai and MeetingBaas compare

Recall.ai and MeetingBaas both offer an API for meeting recording, but the two platforms have notable differences. Recall.ai stands out with a stronger developer experience, over 99.9% reliability, and more comprehensive edge case coverage. Having thoroughly tested MeetingBaas's features and performance, we'll break down what makes Recall.ai the best API for meeting recording.

What sets Recall.ai apart from MeetingBaas

More ways to record meetings

Recall.ai offers a broad suite of products beyond just a Meeting Bot API, including a Desktop Recording SDK, and an upcoming Mobile Recording SDK. This allows users to record chats that happen on video conferencing platforms, in person, and on the phone, with or without a bot. Attendee, in contrast, is focused specifically on the meeting bot API use case and does not support botless recording methods.

Handling of edge cases

During our testing, we found that MeetingBaas doesn’t account for important edge cases that lead to bots not making it into meetings. For example, we found that MeetingBaas doesn’t let bots enter Zoom meetings unless the host is present and not in another call. Recall.ai expertly handles edge cases like this one: Our bots reliably join meetings regardless of whether the host is present or in another meeting.

Expert reliability

During our testing, we experienced major reliability issues with MeetingBaas, particularly for meetings hosted on Zoom. When the host was in another meeting, MeetingBaas bots only successfully joined and recorded less than 20% of Zoom meetings. As a result, we did not receive recordings and transcripts from the majority of the Zoom calls we tested with MeetingBaas. By contrast, Recall.ai offers 99.9% reliability across Zoom, Microsoft Teams, Google Meet, Slack Huddles, Webex, GoTo Meeting, and more.

Developer experience

When we tested their API, we found that MeetingBaas does not provide all the resources developers may need. For example, the search function in their documentation currently does not work, so developers need to manually comb through pages to find relevant resources. MeetingBaas also doesn’t provide log files, making it more difficult to troubleshoot when bots don’t successfully join or record meetings. In comparison, Recall.ai provides logs attached to each bot and detailed documentation to help developers quickly find what they need and resolve any implementation issues.

Flexible transcription methods

At time of publishing, MeetingBaas only supports transcription through Gladia. In comparison, Recall.ai supports a range of third-party transcription providers, including Assembly AI, Deepgram, Gladia, AWS Transcribe, ElevenLabs, and more, plus a built-in transcription service, This allows users to easily choose the transcription providers that have their ideal balance of accuracy, latency, and cost.

Perfect diarization

Since MeetingBaas does not capture separate audio streams per participant, they don’t always correctly attribute speech in transcripts. Meanwhile, Recall.ai offers perfect diarization in meetings on Zoom, Microsoft Teams, and Google Meet, accurately assigning speaker names to transcripts even when multiple people talk at once.

High-quality video recording

Recall.ai and MeetingBaas take fundamentally different approaches to video capture. Because MeetingBaas screen-records the video conferencing platform’s UI, its recordings include everything the participants see on screen, such as toolbars, participant tiles, pop-up notifications, and modals. Recall.ai, by contrast, captures raw media streams directly, producing clean, high-quality recordings with no distracting content.

Recall.ai vs MeetingBaas pricing

Compared to any other meeting bot API provider, MeetingBaas has the most complex pricing system, requiring both usage tokens and a monthly subscription. To use MeetingBaas, users must pre-purchase token packs to record meetings. Separately, MeetingBaas requires a monthly subscription plan that determines how many bots can be sent to meetings each day, how long data is stored, the rate limit for bots, and more. In comparison, Recall.ai has a simple, hourly pricing plan that makes testing, launching, and scaling products easy.

Breaking down MeetingBaas and Recall.ai pricing

MeetingBaas pricing can be confusing, so we’ve attempted to break it down here. MeetingBaas charges 1 token per recording hour and an additional 0.25 tokens for transcription, so a typical recording + transcription session would cost 1.25 tokens/hour. On top of this, MeetingBaas charges an extra 0.10 tokens per hour for input or output streaming, plus 0.05 tokens per hour for users who bring their own transcription keys.

This means that at the base rate of $0.50/token, having a MeetingBaas bot record and transcribe a meeting would cost $0.625/hour, or $0.675 per hour with real-time streaming. These calculations do not factor in subscription costs, which would further raise the hourly price. At the best bulk rate, MeetingBaas costs around $0.44/hour to record and transcribe meetings (not including streaming costs), but securing this price would require a commitment of 4,250 tokens alongside a $299 monthly subscription fee.

In contrast, Recall.ai offers a more simple, scalable pricing model. Users on Recall.ai’s Pay As You Go plan are automatically billed $0.50 for every recording hour, and only pay for exactly what they use. Customers can then choose between using native Recall.ai transcription at a rate of $0.15 per hour, or bringing their own key for a third-party transcription provider at no additional cost. Offering 5 free recording hours and hourly pricing after that, Recall.ai makes it easy for developers to try recording with meeting bots.

MeetingBaas offers less flexibility

MeetingBaas token packs need to be continually re-purchased and can quickly run out as companies scale. During testing, we ran into issues with auto-purchasing additional token packs, causing our bots to stop recording until we manually topped up tokens. Crucially, MeetingBaas does not email users to notify them that they’ve run out of tokens – bots will be immediately blocked from joining meetings. This can cause frustration as crucial customer meetings won’t be recorded and no advance warning will be offered.

MeetingBaas’s monthly subscription plans can also put a cap on how much companies can grow their user base. For example, even on the most advanced plan, MeetingBaas only supports a maximum of 1,000 calendar integrations. This severely limits how much companies can scale a product that uses the MeetingBaas calendar integration, especially considering that users may have more than one calendar. Similarly, because MeetingBaas’s most advanced plan enables a maximum of 3,000 bots per day, companies can quickly hit that limit just by sending a few hundred bots to meetings per hour.

Recall.ai has more scalable pricing

Recall.ai’s flexible, hourly pricing lets companies easily scale usage without any limits on bot usage or calendar integrations. Recall.ai also does not charge any monthly subscription fees, and offers substantial volume discounts for customers with higher usage. Given that Recall.ai has more affordable, scalable pricing than MeetingBaas while also offering greater reliability and a wider feature set, Recall.ai is the obvious choice for meeting recording.