Recall.ai Pricing

No. It doesn't matter how many participants there are in a meeting. The only thing we charge on is how long the meeting is.
For example, a 1 hour meeting with 10 participants is billed at the same rate as a 1 hour meeting with 1 participant.

How does pricing work with the Meeting Bot API vs Desktop Recording SDK?

The Meeting Bot API and Desktop Recording SDK are different form factors to record meetings. The price of using them is the same. That means on the Pay As You Go plan, 1 hour of recording with the Meeting Bot API and 1 hour of recording with the Desktop Recording SDK are both $0.70.

Is pricing prorated if a recording is not a full hour long?

Yes! We prorate billing to the second. For example, if you have a 30 minute meeting on the Pay As You Go plan, you are only charged $0.35, instead of $0.70.

How do you calculate the length of time a bot is recording?

https://docs.recall.ai/docs/bot-usage

Do you offer volume discounts?

Yes! We offer volume discounts and custom pricing. If you're interested in learning more about this, please book a call with our sales team.

How can I get help using the product?

If you're on the Pay As You Go plan, you can contact our support team by emailing support@recall.ai, using the chat bubble in the dashboard, or using the "Ask AI" feature in our API docs. If you're on the Launch or Enterprise plan, you can contact our team by messaging in our shared Slack channel.