Platform Coverage & Integrations | Attendee | |
|---|---|---|
Supports multiple data capture form factors Captures meetings via bot API, desktop SDK, or other capture modes. |    Captures meetings via bot API, desktop SDK, or other capture modes. | Meeting bot only |
Integrates with multiple video conferencing platforms Works across Zoom, Google Meet, Teams, Webex, Slack, GoTo, and more. | | Only Zoom, Google Meet, Microsoft Teams |
Handles signed-in bot workflows Allows bots to authenticate and join meetings as signed-in users. | Bots able to sign in on Zoom, Microsoft Teams, Google Meet, and Slack Huddles | |
Supports breakout rooms Enables bots to record breakout rooms. | Supported for Microsoft Teams and Zoom | |
Provides free calendar integration Connects to user calendars for read-only scheduling data. | | |
Provides robust documentation Provides clear, accurate, thorough and consistent developer documentation. | Easy-to-follow, consistent documentation with sample repos and demo videos | Provides basic, non-comprehensive documentation |
Allows for customizable bot name and avatar Lets teams define the bot’s name, avatar, logo, or video identity. | Full control over name, logo, avatar, or video | |
| Recording & Transcription | Attendee | |
|---|---|---|
Produces a video recording Produces a video recording (single merged track). | | |
Produces an audio recording Produces an audio recording (single merged track). | | |
Provides speaker-separated audio streams Produces individual audio recordings for each meeting participant. | | Only available for Zoom through Zoom RTMS (extra cost) |
Provides speaker-separated video streams Produces individual video recordings for each meeting participant. | | Only available for Zoom through Zoom RTMS (extra cost) |
Supports 100% perfect diarization Captures each speaker on their own track with no loss during overlap. | | Only available for Zoom through Zoom RTMS (extra cost) |
Identifies speakers accurately Associates speech with the correct participant names and emails | | Can confuse one speaker as multiple speakers. |
Produces clean video output Generates video without UI of the meeting platform. | | |
Generates post-meeting transcription Creates transcripts after meetings. | | |
Enables flexible transcription method and provider choice Allows teams to select from multiple transcription engines. | Use built-in Recall Transcription, other supported providers, scrape captions, or transcribe using your own models | |
Streams real-time transcription Provides live transcription during the meeting. | | |
Handles multiple languages Transcribes meetings in a variety of languages. | | |
| Real-Time Capabilities & Interactivity | Attendee | |
|---|---|---|
Summarizes meetings Generates high-level meeting summaries programmatically. | Developers can pass data to any LLM of your choosing | |
Extracts action items Programmatically produces action-item lists based on meeting content | Developers can pass data to any LLM of your choosing | |
Streams real-time audio Delivers audio in real time via WebSockets or webhooks. | WebSocket, webhook, and RTMP | |
Streams real-time video Delivers video in real time via WebSockets, webhooks, or RTMP. | WebSocket, webhook, and RTMP | Only available for Zoom through Zoom RTMS (extra cost) |
Delivers real-time participant events Streams event signals such as join, leave, mute, unmute, and other events. | | Limited to participants joining, starting, and stopping speaking |
Delivers real-time chat messages Streams chat messages as they occur in the meeting. | | |
Enables interactive agents Allows bots to speak, display media, send chat messages, and respond dynamically in meetings. | Meeting bot form factor supports AI Agents | |
| Reliability & Bot Behavior | Attendee | |
|---|---|---|
Allows for pausing and resuming recording Enables temporary stopping and restarting of recording. | | |
Detects other bots Recognizes bot participants through behavioral and event cues. | Detects other bots based on user names, events, and silence | Detects other bots based on participant silence |
Joins meetings immediately Connects bots to meetings in under ten seconds. | | |
Data Delivery & Observability | Attendee | |
|---|---|---|
Supports flexible data delivery Provides data through REST API, webhooks, or WebSockets. | Also supports WebSockets and RTMP | Yes, but no RTMP support |
Offers configurable data retention Gives teams control over data-retention duration. | Infinite, custom, or zero data retention | |
Why startups and enterprises choose Recall.ai
- Joel Hellermark, CEO at Sana
- Doug Camplejohn, Founder and CEO of Coffee.ai
- Phil Costa, SVP of Product Development at Allego
How Recall.ai and Attendee compare
While Recall.ai and Attendee both offer a meeting bot API, they have some important differences. Recall.ai offers a smoother developer experience, over 99.9% reliability, and wider coverage of edge cases. We’ve extensively tested Attendee’s features and performance – we’ll dive into what makes Recall.ai stand out.
What sets Recall.ai apart from Attendee
More ways to record meetings
Recall.ai offers a broad suite of products beyond just a Meeting Bot API, including a Desktop Recording SDK, and an upcoming Mobile Recording SDK. This allows users to record chats that happen on video conferencing platforms, in person, and on the phone, with or without a bot. Attendee, in contrast, is focused specifically on the meeting bot API use case and does not support botless recording methods.
Handling of edge cases
When we tested Attendee, we ran into edge cases that their platform did not account for. For example, we found that Attendee bots would not join if the host was in another meeting. This is a fundamental limitation of their API, and they don’t offer a workaround for this situation. In contrast, Recall.ai allows bots to join and remain in a call even if the host is not present or in another meeting.
High-quality video recording
When recording videos, Recall.ai captures the raw media streams directly, while Attendee screen-records the video conferencing platform’s UI. This means that Attendee recordings show everything the bot "sees" on screen, including toolbars, participant tiles with names, pop-up notifications, and any modals. Meanwhile, Recall.ai captures clean, high-quality videos with no modals, notifications, or other distracting content.
Enhanced data security
Suitable for companies in highly regulated industries, Recall.ai is HIPAA, SOC 2, ISO 27001, GDPR and CCPA compliant. Because Attendee’s cloud API solution has no security information or credentials available, it’s a riskier choice for businesses working with customer data, particularly in industries like financial services, legal tech, or healthcare.
Expert reliability
Attendee does not have SLAs and offers no other reliability guarantees for its bots. Meanwhile, Recall.ai has a 99.9 uptime SLA, meaning that bots successfully join and record meetings at least 99.9% of the time. This allows startups and enterprises to confidently build and scale products with Recall.ai’s meeting bot API.
Perfect diarization
Though Attendee claim they support perfect diarization, their API only supports this on Zoom through Zoom RTMS. Recall.ai offers perfect diarization in meetings on Zoom, Microsoft Teams, and Google Meet, accurately assigning speaker names to transcripts even when multiple people talk at once.
Real-time video
Attendee only supports real-time video through Zoom RTMS, and cannot deliver real-time video for platforms other than Zoom. Furthermore, if the meeting host has RTMS disabled, no data will be captured at all – an important consideration if users join meetings outside of their organization. Recall.ai supports real-time video for Zoom, Microsoft Teams, Google Meet, Slack Huddles, and GoTo Meeting, without requiring meeting hosts to enable any additional permissions.
Wider meeting platform support
Recall.ai’s unified API works across all major video conferencing platforms, supporting Zoom, Microsoft Teams, Google Meet, Slack Huddles, Webex, GoTo Meeting, and more. Meanwhile, Attendee only supports Zoom, Microsoft Teams, and Google Meet, giving users less flexibility in which meetings they can record.
Self-hosting vs cloud hosting
Unlike Recall.ai, Attendee is open source and supports self-hosting. Though some companies prefer self-hosting because it allows them to keep all of their data in house, using a self-hosted solution requires 45-48% more time to operate. This ends up being a drain on engineering resources, with developers needing to fix bugs themselves and constantly monitor the solution.
Attendee does also offer a cloud-hosted plan, which is much faster to set up than their self-hosted version. However, Attendee’s cloud-hosted solution has less flexibility regarding data storage. Recall.ai lets you choose between storing data in US, EU, or APAC regions and allows you to set custom data retention windows (including zero-day retention). In contrast, even when users request data to be deleted, Attendee will retain meeting transcripts and participant data on their US servers for a minimum of 30 days.
Recall.ai vs Attendee pricing breakdown
Recall.ai and Attendee have the same pricing structure, each charging $0.50 per recording hour on a Pay As You Go plan and offering volume discounts for higher-usage customers. Although Recall.ai and Attendee cost the same amount, Recall.ai offers more reliability and security while supporting more video conferencing platforms, making it a better choice for startups and enterprises alike.
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