Recall.ai X timeOS Case Study

Problem: timeOS needs meeting recordings to power their Smart Meeting Insights, but they weren’t able to effectively capture the data without burning engineering time.

Solution: With Recall.ai, timeOS can take meeting recordings with ease, improving their Smart Meeting Insights and relieving the engineering team of time spent building and maintaining their own bot.

timeOS is an AI productivity tool that keeps you on task by capturing meetings, creating summaries, and providing insights at exactly the right time. For teams looking to upgrade their time management, timeOS is the solution.

Challenge: timeOS needed a way to gather reliable meeting notes

One of timeOS’s most used features is their Smart Meeting Insights and Notes. To deliver this feature effectively, the timeOS team needs accurate meeting recordings and transcripts.

Before discovering Recall.ai, they built a simple recorder that under-delivered, resulting in poor sound quality and inaccurate transcripts. After receiving feedback from their users, they knew they needed a new solution.

Eilon Mor, the CTO and Cofounder of timeOS, shared what the company was looking for: 

• Quality: timeOS needed to capture high-quality recordings, reliably. Without quality recordings, their entire Smart Meeting feature didn’t operate to its fullest potential. 

• Fast integration: They wanted a solution they could quickly implement to provide value to their customers as fast as possible. The team needed a tool that was easy for their engineers to integrate, so they could focus on building their core features.

• Simple upkeep: API upkeep can be hard work, so the team wanted a low-maintenance solution.

• Collaboration: Startups grow, and Eilon needed a partner that could grow with them. 

Ellon shared the challenges of finding a reliable meeting recorder, saying,

“We looked for a solution to capture meeting recordings and found that it’s not a straightforward technology to build — but we needed to ship fast to our users and customers.”

Thankfully, Recall.ai entered the picture.

Solution: A ready-to-go API, supported by a great team

timeOS discovered Recall.ai, an out-of-the-box API that captures meeting recordings for video conferences on Zoom, Google Meet, and Microsoft Teams. With great video quality and speaker classification, as well as easy integration and maintenance, Recall.ai was the perfect fit.

A high-quality meeting recorder

Recall.ai’s meeting bot fetches high-quality recordings from video conferences to power timeOS’s Smart Meeting Insights function. With better speaker classification and A/V quality, the transcripts were more accurate, creating better insights from the timeOS tool.

Fast integration 

Integrating Recall.ai’s tool was quick and easy for the timeOS team, and the Recall.ai team was active throughout the implementation process. Eilon highlighted the value of this collaboration, saying, 

“As a small startup, we have to ship and deliver very, very fast. Recall allowed us to do this. The integration was quick and, honestly? It just worked.”

Simplicity

The timeOS team needed to invest their engineering resources into building key features, so they wanted a low-maintenance meeting recording tool. Eilon shared how Recall.ai checked the box, saying:

“Everything was very straightforward from the integration point on, and things are just as straightforward to maintain and improve. This has worked wonderfully for our company.”

Collaboration

The final criteria for a great solution was a willingness to collaborate on integration, maintenance, and growth. As a startup, timeOS wanted active support, and Recall.ai was ready to provide it.

“We specifically sought out a company that was willing to work closely with us,” Eilon shared. “The Recall.ai team was extremely kind, open to feedback, and constantly improving. They’ve been a great partner in our journey.”

Result: Recall.ai delivered high-quality meeting recordings, improving product performance and spurring growth

Since bringing in Recall.ai, timeOS has used the solution to seamlessly record meetings and produce transcripts. Due to the efficient integration speed, timeOS could deliver their high-quality tool to their customers fast.

Recall.ai has also enabled the engineering team the time to build a stronger overall product. Eilon shared the business impact, saying,

“Since integrating Recall.ai, we have experienced consistent growth in our product. We believe we wouldn’t have achieved this without Recall.ai. They’ve been an extremely important enabler for our success.”

The partnership with timeOS began a year ago — and there’s no end in sight. The Recall.ai team is excited to keep growing and building with timeOS.